Return Policy

We stand behind the quality of our product and guarantee to the original purchaser that our products shall be free from defects in material and workmanship for a period of one year from the original purchase date. This warranty applies to the products under normal use and is subject to all product usage documentation. In the event you need to exchange your Vapor Unlimited LLC pack, battery, or charger, simply complete our online Replacement Merchandise Authorization (RMA) form; if you don’t have a account, you’ll be asked to set one up. If your product needs to be returned to us, it must be received before your return can be approved. Your replacement product typically leaves our warehouse within two (2) business days of the approval of your return. Your request must be received within one year from the original purchase date. We reserve the right to refuse any exchange request that does not meet these requirements. All sales are final. Flavor cartridges, Eliquid, electronic cigarette coils and disposable products are NOT eligible for replacement or exchange.

Cancellation Policy

You may cancel your order for up to one (1) hour from the time you placed your online order by calling our customer service department at 813-767-9342.

Cancellation of Orders

We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.